Email Client Setup

Q: How do I set up my e-mail program to send and receive mail?

A: These instructions are for reference only as a service to our customers. When tested, the instructions were found to work with the latest available version of each program; however, changes in the software since publication may cause these instructions to become out-of-date and invalid. We do not provide support for these programs; if you have difficulties using these software programs, please consult the software's documentation or contact the maker of the software program.

Due to a number of providers blocking the SMTP port (port 25) in order to try to deter spammers and unsolicited bulk email, we have set up a second SMTP server to be used by those that cannot send with port 25. The main differences between the two servers are:

1. Go to the Tools menu and select "Accounts..." A new window will open up.
2. Click on the Add button, then select "Mail..." Another new window will open.
3. Enter the following information:
   E-mail Address: username@domainname.com
4. Click on the Next button.
5. Enter the following information:
   My incoming mail server is a: POP3 :server
   Incoming mail (POP3, IMAP or HTTP) server: mail.domainname.com
   Outgoing mail (SMTP) server: mail.domainname.com
6. Click on the Next button.
7. Enter the following information:
   Account name: username@domainname.com
   Password: Enter the password for the e-mail address.
8. Click on the Next button.
9. Click on the Finish button. The window will close.
10. On the previously opened window, select the account you just created.
11. Click on the Properties... button. A new window will open up.
12. Click on the Servers tab.
13. Enter the following information:
    REGULAR CONNECTION
    Check the box next to "My server requires authentication".
    Click on the OK button.
    

Microsoft Outlook

1. Go to the Tools menu and select "E-Mail Accounts..." A new window will open.
2. Click on the radio button next to "Add a new e-mail account".
3. Click on the Next button.
4. Click on the Add... button.
5. On the next screen, click on the radio button next to "POP3".
6. Click on the Next button.
7. Enter the following information:
   Your Name: Enter the name you want to be displayed with mail sent from this account.
   E-mail Address: username@domainname.com
   Incoming mail server (POP3): mail.domainname.com
   User name: username@domainname.com
   Password: Enter the password for the e-mail address.
   REGULAR CONNECTION
   Outgoing mail server (SMTP): mail.domainname.com
   Click on the More Settings... button. A new window will open.
   Click on the Outgoing Server tab.
   Check the box next to "My outgoing server (SMTP) requires authentication".
   Click on the radio button next to "Use same settings as my incoming mail server".
   Click on the OK button.
   

Eudora

1. Go to the Tools menu and select "Options.."
2. Click on the Getting Started button.
3. Enter the following information:
   Real name: Enter the name you want to be displayed with mail sent from this account.
   Return address: username@domainname.com
   Mail server (Incoming): mail.domainname.com
   Login Name: username@domainname.com
   REGULAR CONNECTION
   SMTP Server (Outgoing): mail.domainname.com
   Check the box next to "Allow authentication".
   

Netscape Messenger

1. Go to the Edit menu and select "Preferences".
2. Expand "Mail & Newsgroups".
3. Select "Identity".
4. Enter the following information:
   Your name: Enter the name you want to be displayed with mail sent from this account.
   Email address: username@domainname.com
5. Select "Mail Servers".
6. In the Incoming Mail Servers box, click the Add... button. The Mail Server Properties window will appear.
7. Click on the General tab.
8. Enter the following information:
   Server Name: mail.domainname.com
   Server Type: POP3 Server
   User Name: username%domainname.com
9. Click on the OK button. The window will close.
10. Enter the following information in the previous window:
    REGULAR CONNECTION
    Outgoing mail (SMTP) server: mail.domainname.com
    Outgoing mail server user name: username@domainname.com
    

Netscape 7

1. In the regular Netscape window, select the "Mail" tab from the Tab Bar.
2. If the Account Wizard does not appear, go to the Edit menu and select "Mail & Newsgroup Account Settings".
3. If you already have an SMTP server set up and wish to continue using it, do not change any settings under Outgoing Server (SMTP) Settings. To use our SMTP server, enter the following information:
   REGULAR CONNECTION
   Outgoing mail (SMTP) server: mail.domainname.com
   Port: 25
   Check "Use name and password".
   User name: username@domainname.com
   Use secure connection (SSL): Select "Never".
   
4. Click "Add Account".
5. Select "Email account", then click Next.
6. Enter the following information:
   Your name: Enter the name you want to be displayed with mail sent from this account.
   Email address: username@domainname.com
7. Click Next.
8. Select "POP" for the type of mail server.
9. Enter the following information:
   Incoming server: mail.domainname.com
   
10. Click Next.
11. Enter the following information:
    User name: username@domainname.com
    
12. Click Next.
13. Enter the following information:
    Account name: username@domainname.com
    
14. Click Next.
15. Click Finish.

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